Chromebook Troubleshooting
Logins:
Update: make sure your Chrome browser is updated
History: Clear your cache/history to "All time"
Extensions: Clear out your extensions
Restart: Shutdown your Chromebook; wait 10 seconds before restarting. Don't just close the lid, Restart your Chromebook often.
Reset Chromebook: If the above tips didn't solve your issue then do a Chromebook Reset (this will wipe the device and you will need to reconnect to your home internet)
For more support: Please visit Student and Family Technical Resources for help including support for Jeffco Chromebooks. You can also go to the Chromebook Support Page for additional Chromebook specific support.
Tech for Ed Program Information & Technology Agreement
1:1 Parent information presentation to get more details on the program.
Also, students and parents should be familiar with the district technology agreement.
Please visit the Jeffco Tech For Ed page for lots of details and resources.
WARRANTY INFORMATION
Students should bring a charged Chromebook to school each day. If students are having a problem with the Chromebook or if there is damage they should bring to the Library for assistance and next steps. Students are financially responsible for all repairs. See links above for information on accidental repair warranty options.